Hvantage Technologies welcomes the opportunity to build cutting-edge E Commerce / E-Store Management with Digital Marketing for all business verticals which includes all business domains across the world that will increase your sales and retain your customers.
Here, we would like to introduce to you our Information Technology Services majorly covering E-Commerce Catalogue Management Services, Product Data Entry Services and E-Commerce Admin Support Services pertaining to E-Commerce marketplace. We offer a range of services to suit your e-business needs.
E-Commerce Catalogue Management involves our experts who emphasize the strengths and capacities of your products and services, thus making your brand well-known amongst your competitors at the online marketplace.
We offer Product data entry and E-Commerce Admin Support Services for a customer-friendly database and e-commerce admin support services to offload you from your exhaustive routine activities.
During the earlier days, salesman would do anything to earn commission to sell your product despite the harsh weather in a year. Nowadays, as marketing has evolved, many online stores viz. Amazon.com enables the businessmen to setup an online store without the need of any sort of investment, without physical sale or without hiring any floor managers or security guards.
Online shopping and E-Commerce is a huge multi-billion dollar industry expected to grow by 20% this year to $1.5 trillion globally. Shopping Online Statistics states that 80% of the Internet Population purchased online. 71% of the shoppers think that they will get a better deal online than in stores. 36% of the consumers spend more than 30 minutes making comparison while shopping before making a decision on purchasing before purchasing a commodity product.
Mobile E-Commerce has grown by 35% in 2014 compared to 2013. Out of all the online orders, free shipping is 47%. Shoppers spend 30% more per order which involves free shipping. Mobile E-commerce will account for 30% of the of global e-commerce sales by 2018.
People reading reviews and blogs before purchasing online compose of 46% shoppers. And 84% of the online shoppers refer to at least one social media site for recommendations before shopping online.
Thus, with the distributors and manufacturers driving sales through e-commerce it is very critical for the seller to create a great shopping experience that satisfies a customer.
E Commerce / E-Store Management through an online marketplace like Amazon has the following benefits:
Do you have an E Commerce/ E Store over Amazon, EBay etc.? We can help you manage your online Ecommerce / E store. At Hvantage Technologies, our team of Back Office Support will help you design, upkeep, and expand your Amazon business.
You can assume us to be your architects, your construction team, and your store associates. We offer you from initial storefront setup fully with interactive images, logos, and full product information to inventory maintenance, to accurate payment handling and prompt shipping. We're also you cleaning and maintenance crew, fielding customer questions and cleaning up any buyer or store problems.
If you want customers to find your store among the myriad others on Amazon, you also need a consulting team. We are experts at it.
Our experienced and capable Hvantage Technologies Consulting staff knows how to list your products so customers see them and want to click for more information. We make sure your product details are as per requirement and comprehensive. First, we search similar Amazon product listings and other SEO (Search Engine Optimization) tools, like Google Adwords, to learn what types of titles, tags, and descriptions are selling the best. Then we optimize your product details and complete the listing with eye-catching images that also accurately capture your products.
Hvantage offers you with Data Processing services to minimize your costs. The services that we provide to our Amazon E Commerce / E-Store Clients are as follows:
We offer our customers with variety and depths of reporting. The response to the quality and depths of our reports has been massive with clients basing future purchase and marketing decisions upon these reports. We produce customer reports on a monthly basis to keep you informed about your customer's profile. We provide you with the following details:
We can identify trends, good sellers, most profitable product items and the loss makers so that you have the reliable information to hand to enable you to make most important decisions. The reports can be changed to suit your requirements.
When selling online, if you are unable to get the order to a customer within the time promised, how good are the products does not matter, may be, the experience will be a negative one. One of biz IT specialty is our fulfillment sector. We are able to check returns, hold stock, checking of quality, pick pack and despatch your goods with service level agreements so that you can focus on building your business knowing that the orders will get to the customer on time - every time.
With the help of years of experience, we have built great relationships with storage organizations, couriers as well as other related companies and can pass on the expertise and cost savings to your business. We focus now to work with companies to fulfill their requirements alone which are the strength of this sector of our business.
We can manage returns on your behalf including testing to qualify if the product is good to go back into resell or marked as damaged. We offer you fast turnarounds so that all returns are managed on the same day of receiving the return.
We have a large scalable warehouse capacity with contracts as short as 3 months. If you are searching for someone to arrange your pick pack and require all the stock to be held on your behalf, you can contact us anytime to arrange a visit.
Our warehouse management team is expert in quickly and effectively picking, quickly packing and fast dispatching products on behalf of our clients. We can give mail bags and some other packaging materials so that you have a one stop shop for all your execution requirements. When you use our best services, you can provide Next Day delivery to your customers with the peace of mind that any orders placed before 3pm will be with the customer on the next working day.
Your business can leverage our expertise in marketplace customer service. We offer phone support, over the phone over receiving service, management of returns services and answering the email support too. When selling on marketplaces customers are not always sure whether they are buying from your business or the marketplace itself (Amazon). Stand out from the crowd by ensuring you give a first class service so your customers come back time by time. The best marketplaces are now providing great customer service by offering discounts and higher search placements for businesses that achieve the highest level of customer service.
We manage our client's customer service queries through Amazon using advanced tools so that the demanding customer receives quick personal responses no matter what size of business. We can provide you a line support system of two types 1st and 2nd, where we are able to find the general support queries and then filter the advanced product related questions back to your team. This guarantee best quality, good speed and positive results.
We have a large customer service & support team which has experience in dealing with Amazon, eBay and eCommerce website related enquiries. If you require a service to arrange your calls, you can make messages and even make a phone orders, please contact us to discuss your requirements.
At Hvantage Technologies you can be assured to get guaranteed accuracy levels, competitive pricing, fast turnaround and timely delivery of your data.
The basic flowchart for managing a store online is shown below: